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Hotel Cybersecurity: What can happen when hackers strike?

Last year, at the Global Hospitality Group’s Meet the Money™ Conference, I participated in a panel on Cybersecurity and we discussed how cybersecurity issues affect the hotel industry. One of the comments was that hotels,...more

Dual-branded & multi-branded hotels: Opportunities and challenges

The trend of dual-branded and multi-branded hotels - Over the past few years, the popularity of multi-branded properties has exploded. Less than a decade ago, a dual-branded hotel was an oddity. ...more

11/15/2016  /  Corporate Branding , Hotels

Hotels – Brand Expansion or Brand Explosion?

Consumer oriented companies commonly use “brand extension” to launch a new product by using an existing brand name on a new or related product, often in a different category. These companies use brand extension to leverage...more

STR Adopts New Competitive Set Guidelines – Impact on Owners

The importance of the competitive set - Many hotel management agreements contain performance test standards allowing an owner to terminate a management agreement if the hotel fails to meet specified guidelines, and most...more

Not Just Heads In Beds – Cybersecurity for Hotel Owners

The basics of the hotel business have traditionally been simple: good location, fair prices, appropriate amenities and good service were the keys to success. While those factors are important today, hotels are no longer...more

The California Electronic Communications Privacy Act – California Takes the Lead on Digital Privacy in the U.S.

California, home of many of the world’s largest technology companies, has long been at the forefront of protecting personal electronic information in the United States. California adopted the nation’s first data breach...more

The Marriott-Starwood merger – Is bigger really better? Impact of the merger on hotel owners, franchisees and developers

The proposed merger between Marriott and Starwood will, by all accounts, create a behemoth in the hotel industry. If the merger goes through as planned, the combined company will be the world’s largest hotel company, with...more

California Does It Again – Data Breach Notification Requirements

California adopted the first breach notification statute in the nation, and prides itself at being in the forefront of consumer privacy and security issues. On October 6, 2015, for the third time in the past three years,...more

There’s a New (Cybersecurity) Sheriff in Town: FTC vs. Wyndham

On August 24, 2015, the Third Circuit United States Court of Appeals issued its ruling in Federal Trade Commission v. Wyndham Worldwide Corporation. The case was highly anticipated by the data security community generally for...more

No More Safe Harbor – What does that mean to me? EU-U.S. Safe Harbor Framework Invalidated

The Safe Harbor - For 15 years, the Safe Harbor Framework has provided a way for U.S. companies to comply with the EU Data Protection Directive. Under the directive, transfers of personal data from the EU to a non-EU...more

Condo hotels: Don’t forget the secret sauce!

Condo hotels are back in vogue as “securities” - Developers particularly like the “new model” where condo hotel investments are offered as a “securities” using the new SEC Rule 506(c) for private placements with public...more

Condo hotel revolution and resurgence: Why developers are using “new breed” of condo hotels for financing - One “little” legal...

We are now at a pivotal point for condo hotels. We are witnessing the complete turnaround in the way developers will structure condo hotel deals — particularly for high-end and luxury properties. This 180 degree turnaround in...more

Comfort Letters - Comfort for Whom?

If you are buying, building or refinancing a hotel, you'll almost certainly be looking to a bank or other lender to finance the hotel, and when you do, you'll need to negotiate dozens of documents, some long, some short, but...more

Hotel Franchise Agreements: 8 Things To Negotiate In Your Next Franchise Agreement

Most branded hotel properties are operated under franchise agreements which are long documents with lots of fine print. They are usually presented to owners as "non-negotiable." This brand position is justified on the basis...more

Let's Clear the Air about Hotel Management Agreements

1. Owners and Managers are not partners. One of the common statements we hear from owners and managers is that the management agreement "aligns the interests" of the owner and the manager, and that the manager is "just like a...more

Brand Franchise Issues in Hotel Purchase and Sale Transactions

Key issues for buyers and sellers of branded hotels operating under franchise agreements. Buying or selling a hotel operating under a brand name requires special attention – the existing franchise agreement will be...more

California’s Do Not Track Amendments

Effective January 1, 2014, amendments to the California Online Privacy Protection Act (“CalOPPA”) require all commercial websites and online services that collect personally identifiable information (“PII”) to include...more

The Target and Neiman Marcus breaches: What hoteliers need to know

The Target and Neiman Marcus problem. The massive security breach of Target's customer data may affect more than 110 million Americans -- potentially about 1 in 3 persons living in the United States. Followed in quick...more

California Proposition Would Expand Duties and Liabilities for Collecting Personal Information

On September 26, 2013, the California Secretary of State allowed proponents of a new ballot proposition to collect signatures for the “Personal Privacy Protection Act.” The Act, if approved, would radically change the privacy...more

Cyber Security: The long arm of the law gets a little longer

New case from the second circuit in NY - Multinational companies, like hotel companies, often face challenges in enforcing claims against their employees and agents located in foreign jurisdictions. In December 2012, a...more

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