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Leadership Lessons from Training Animals: Interview with Certified Speaking Professional Shawna Schuh

In her professional speaking and executive coaching career, Shawna Schuh, Certified Speaking Professional (CSP), frequently draws on her years of raising animals and working with Women in the Pet Industry Network....more

4/1/2014

Making the Case for Employee Engagement: A Hard Numbers Approach

Are your employees engaged or are they transactional? Do you believe that employee engagement has a substantial impact on your bottom line? If so, what are you doing to increase employee engagement? In a 2008 study,...more

3/12/2014 - Best Management Practices Law Practice Management ROI Young Lawyers

Employee Engagement & The Bottom Line—Interview With Best-Selling Author Kevin Kruse

Kevin Kruse is a New York Times best-selling author who has written three books on employee engagement, including Employee Engagement 2.0: How to Motivate Your Team for High Performance (A Real-World Guide for Busy Managers)....more

2/28/2014 - Corporate Culture

How To Confront A Performance Problem Without Being A “Quiet Herd Cutter”

In a previous post, I described the “Quiet Herd Cutter” problem, a term I have used to describe a phenomenon especially prevalent in law firms where employees’ failure to meet expectations results in being quietly excluded...more

2/24/2014 - Corporate Culture Law Firm Associates Law Practice Management Young Lawyers

From Employment Litigation To Employee Engagement

This article offers a few suggestions for leaders who would prefer to replace “terminal employment relationships” with ones characterized by high performance, accountability, and engagement....more

2/19/2014 - Employer Liability Issues Managers Risk Management

The Employment Law Authority - January/February 2014

In This Issue: - FAMILY TRIP HELD PROTECTED BY FMLA - Court Finds Worker Continued To Care For Her Ill Mother - WELCOME TO FABULOUS LAS VEGAS! Workplace Strategies 2014 Heading Toward A Sellout - Wage & Hour....more

2/7/2014 - Canning v NLRB Employee Rights FMLA Human Resources Professionals NLRB Posting Requirements Pregnancy Discrimination Reasonable Accommodation Social Media Wage and Hour Wages

Interview With #1 Bestselling Author Daniel H. Pink

Daniel H. Pink’s most recent book, To Sell Is Human: The Surprising Truth About Moving Others, achieved a publishing “triple crown” by reaching #1 on the best-seller lists of the The New York Times, The Wall Street Journal,...more

1/29/2014

What’s the Connection Between Great Customer Service and Employee Engagement? An Interview with a Law Firm CMO

James M. (Jim) McGrew is chief marketing officer (CMO) for Ogletree Deakins. Previously, he was legal counsel and the director of human resources (HR) for Emeril’s, a renowned restaurant group led by Chef Emeril Lagasse and...more

1/23/2014 - Customer Service Standard Law Practice Management

Can An Annual Performance Review Work? A Case Study, Success Story, and Interview

When Suzanne Benoit, Senior Professional in Human Resources SPHR, joined Wright-Ryan Construction, Inc. as its Director of Human Resources, she learned that her employer had been using an annual performance review process...more

1/3/2014 - Annual Assessments Human Resources Professionals Performance Reviews

Law Firm Accountability and the “Quiet Herd Cutter” Problem

Linda Galindo is a speaker, educator, and author who works with corporations around the world to foster cultures of accountability and high achievement. Earlier this fall, I interviewed Linda. Recently—turnabout being fair...more

12/18/2013 - Law Practice Management

Overcoming Diversity Challenges — Interview With Director Of Professional Development & Inclusion Michelle Wimes

Michelle P. Wimes, Esq. is the Director of Professional Development & Inclusion at Ogletree Deakins. She leads the firm’s efforts to attract, develop, and advance diverse attorneys in the firm’s 45 offices across the United...more

12/4/2013 - Diversity Professional Development

Giving Thanks: In Employee Relations, Small Gestures Go a Long Way—An Interview With Law Firm Founder Jimmie Stewart

J. Hamilton (Jimmie) Stewart, III is one of the founders of Ogletree, Deakins, Nash, Smoak & Stewart, P.C. He has practiced labor and employment law for nearly five decades. In this interview, he shares his observations about...more

11/20/2013 - Business Development Employee Retention

Lessons in Organizational Teamwork From an NBA All Star

For 12 years, 7’4” “Big” Mark Eaton played center for the National Basketball Association’s (NBA) Utah Jazz where he reigned as one of the league’s preeminent defenders. Retired from the NBA since 1994, Eaton has forged a...more

11/19/2013 - Business Development Corporate Culture NBA

The Secrets to Respectful Terminations: An Interview With HR Executive and Former State Bar President Charlotte Miller

My former partner, Charlotte Miller, has had a rich and varied career. She is a past president of the Utah State Bar Association and was the first female representative to the American Bar Association from Utah. In addition...more

10/25/2013 - Human Resources Professionals Termination

How Accountable Are America’s Workplaces? An Interview with Linda Galindo

Linda Galindo is a speaker, educator, and author who works with corporations around the world to improve accountability. I asked her to discuss accountability at all levels in corporate culture in the United States. ...more

9/12/2013 - Performance and Accountability Report

Put Pizzazz in Your Online Presentations: Interview With the Author of The Virtual Presenter’s Handbook

In addition to being author of the seminal handbook on the topic of virtual presentations, Roger Courville has a worldwide following of virtual presenters and facilitators....more

9/6/2013 - Career Development

Maximizing Leadership Training: A Case Study and Interview with a Senior Vice-President of Human Resources

I had the fortunate opportunity to work on a leadership training program with Jeff Bushardt, Senior Vice President of Human Resources for Comporium Communications, Inc....more

9/5/2013 - Corporate Culture Human Resources Professionals Training

How to Keep Your “But” Out of Your Apology

In 25 years of litigating workplace disputes, I frequently observed the impact of apologies—when given, when not given, when done well, and when not done well....more

8/13/2013 - Career Development Code of Conduct Personal Brands

Leadership & Humility: An Interview with Homer Deakins

In his landmark book, Good to Great, Jim Collins lists five levels of leadership. ...more

8/1/2013 - Business Development Career Development Managers

Mistakes to Avoid When Implementing Leadership Training—Interview with Virginia Kinon of MidFirst Bank

There is little doubt that if you want to improve employee engagement, accountability, and performance, you should train your managers to be better leaders. ...more

7/19/2013 - Business Development Compliance Corporate Culture Training

Room to Improve the CEO/HR Relationship? Interview of Former SHRM CEO Sue Meisinger

Over the years, I’ve heard chief executive officers (CEOs) of companies complain about human resources (HR) and vice versa. ...more

7/9/2013 - Business Development CEOs Corporate Culture Human Resources Professionals

How to Prevent Workplace Bullying: An Interview with Dennis A. Davis, Ph.D.

Workplace bullying has become a hot topic. Employers are paying increased attention to the issue since many states are considering legislation that would create remedies for employees victimized by bullying....more

6/14/2013 - Workplace Bullying

How to Improve Employee Engagement: An Interview with David Rittof, President & CEO, Modern Management, Inc.

For over 30 years, David Rittof, President & CEO of Modern Management, Inc., has worked with employers throughout the United States. I asked him to reflect on his experiences with employee engagement....more

5/31/2013 - CEOs Collective Bargaining Corporate Culture Management Strategies Unions

Interview With Employee Retention Expert Dick Finnegan

Best-selling author and CEO of C-Suite Analytics, Dick Finnegan has been cited by Businessweek, Chief Executive magazine, and Consulting magazine as the leading thinker on employee retention. I had a chance to query him on a...more

5/16/2013 - Employee Retention Hiring & Firing Human Resources Professionals

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