Jay Ramsey

Jay Ramsey

Sheppard Mullin Richter & Hampton LLP

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Do Routine Calls by Health Plans to Patients and Health Plan Members Constitute “Telemarketing” Under the Telephone Consumer...

Covered entities have a long list of laws and regulations governing their conduct, including their communications with patients, customers, and members. Specifically, the Health Insurance Portability and Accountability Act...more

1/19/2017 - Auto-Dialed Calls Blue Shield Class Action Covered Entities Customer Information Health Care Providers Health Insurance HIPAA Summary Judgment TCPA Telecommunications Telemarketing

Enough is Enough: Court Dismisses TCPA Class Action Against A Health Plan That Placed Reminder Calls To Its Members That They...

Plaintiffs across the country have continued to file class actions against companies of all stripe for violation of the Telephone Consumer Protection Act (“TCPA”), often for communications far afield from the classic...more

1/19/2017 - Auto-Dialed Calls Blue Shield Class Action Covered Entities Customer Information Health Care Providers Health Insurance HIPAA TCPA Telecommunications Telemarketing

Attacking Class Action Allegations On The Pleadings Can Be A Successful Strategy

Not all class action allegations are created equal. Certain types of claims are more likely to be amenable to class treatment – generally those involving uniform policies that result in uniform injuries; other claims seem...more

3/31/2016 - Class Certification Defense Strategies Dismissals Putative Class Actions Residential Leases Young Lawyers

In Sprint Victory, Judge Posner and the Seventh Circuit Hold That Arbitration Is Required in a TCPA Class Action Even Though the...

On May 11, 2015, in an opinion written by Judge Posner, the Seventh Circuit reversed an order denying Sprint’s motion to compel arbitration in a class action allegation violations of the Telephone Consumer Protection Act...more

5/19/2015 - Arbitration Arbitration Agreements Class Action Contract Terms Sprint TCPA

Another Blow to Call Recording Class Actions

Back in February, the California Court of Appeal in Hataishi v. First American Home Buyers Protection Corp., 223 Cal. App. 4th 1454 (Feb. 21, 2014), dealt a significant blow to call recording class actions across California. ...more

12/3/2014 - Appeals Audio Recording Cell Phones Class Action Informed Consent

Are Call Recording Class Actions Doomed?

In the past four years, droves of call recording class actions have been filed in state and federal courts across California. The gist of each is that a company violates the law when its customer service department records...more

2/28/2014 - Audio Recording Class Action Customer Service Calls Surveillance

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