Jillian Heim

Jillian Heim

The Network, Inc.

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The Cost of Poor Social Media Compliance Training? $3.5 Million

Did you know that a company loses an average of $3.5 million from one social media incident? Here is the breakdown: direct financial costs ($641K), reputation damage ($638K), lost revenue ($619K), reduction in stock price...more

12/17/2014 - Corporate Counsel Popular Risk Management Social Media Social Media Policy

How To Mitigate Compliance Risk With Effective Investigations Of Whistleblower Hotline Reports

I recently started watching the first season of the television show True Detective. If you’ve seen the show, you’ll know that Matthew McConaughey’s character, “Rust” or “Rustin”, is known for his master interrogation skills....more

12/11/2014 - Chief Compliance Officers Compliance Internal Investigations

2014 Global Ethics Benchmarking Report Reveals Workplace Retaliation On The Rise

We recently released our 2014 Global Ethics Benchmarking Report, an annual report that contains a thorough analysis of the previous five years of whistleblower hotline reporting data, that gives the market insight into...more

11/21/2014 - Annual Reports Chief Compliance Officers Corporate Counsel Corporate Culture Corporate Management Dodd-Frank Employer Liability Issues Enforcement Actions Retaliation Sarbanes-Oxley Whistleblower Awards Whistleblower Hotlines Whistleblower Protection Policies Whistleblowers

OCEG Interview: Connecting Compliance Training To Other GRC Components, Like Policy Management Systems

In a recent interview, OCEG‘s Scott Mitchell discusses integrating your compliance training with the entirety of your GRC program (such as your policy management system and whistleblower hotline) with The Network’s Jimmy Lin,...more

11/11/2014 - Chief Compliance Officers Compliance OCEG Training Whistleblower Hotlines

What Happens When Your Whistleblower Hotline Program Fails and 3 Elements To Help Detect Incidents Internally

On September 16th, I, along with 1,300 compliance professionals, sat in the Grand Ballroom at the Hyatt Regency in Chicago for SCCE’s 13th Annual CEI 2nd general session. Specifically, we had gathered to hear U.S. Department...more

10/13/2014 - Chief Compliance Officers DOJ Employer Liability Issues SEC Whistleblower Hotlines Whistleblower Protection Policies Whistleblowers

5 Halloween Office Celebration Risks To Address In Your Code Of Ethics Training

Halloween is one of my favorite holidays. For one day out of the 365/366 days of the year, everyone has the opportunity to be anyone or anything they want to be. It’s a blast. Over the last few years, I’ve been “your mom”, a...more

10/7/2014 - Chief Compliance Officers Code of Conduct Compliance Ethics Holiday Parties Training

How To Strengthen Your Ethics And Compliance Policy Management

People say that hindsight is 20/20. I’d say from my experiences its true. If only we could have 20/20 vision before an incident occurs, think of all the heartaches and headaches we could avoid. It would be especially helpful...more

9/30/2014 - Audits Chief Compliance Officers DOJ Ethics Gallup Internal Investigations Risk Assessment Risk Management Training

AB1825 Training In 2015: “Nudging” Employees To Do The Right Thing

What factors go into decision making? Would you argue that how a situation is framed impacts how you react? Of course. Let’s consider the following situation, and apply the same logic to improve our AB1825 Training...more

9/26/2014 - Chief Compliance Officers Compliance Corporate Culture Ethics Training

How To Identify The 14 Red Flags Of Ethical Misconduct & Mitigate Them With Your Compliance Training Program: Part 2

While I sat in my last session of SCCE’s 14th Annual Compliance & Ethics Institute this past Wednesday, I turned to introduce myself to the gentleman sitting next to me. We shook hands and then I asked who he was with. I...more

9/22/2014 - Chief Compliance Officers Employer Liability Issues Ethics Risk Assessment Risk Management Training

How To Identify The 14 Red Flags Of Ethical Misconduct & Mitigate Them With Your Compliance Training Program: Part 1

This week I had the pleasure to attend SCCE’s 14th Annual Compliance & Ethics Institute in Chicago. The first session I attended was led by Carolyn S. Egbert, Owner and Founder of Creative Solutions for Executives. Her...more

9/19/2014 - Chief Compliance Officers Compliance Ethics Training

Bruce Levenson Takeaways, Plus 5 History Lessons To Add “Oomph” To Your Business Ethics Training

It’s amazing to me that we’ve made it to 2014 and we’re still hearing widespread reports of racism and race-based harassment and discrimination. In 2013, the EEOC received 8,519 race-based harassment and discrimination...more

9/17/2014 - Chief Compliance Officers Compliance Discrimination EEOC Ethics Harassment Training

Grandmothers Of The World Unite To Create Congress’ Discrimination And Harassment Training

You think I’m joking? I’m not joking. Have you heard about the harassment and discrimination that Senator Kirsten Gillibrand (D-NY) has been subjected to by fellow members of the Senate? While working out at the...more

9/10/2014 - Discrimination Harassment Training

Uber, Lyft Stop The Childish Shenanigans – Go Sit In Time Out And Reflect On Your Code Of Ethics Training

I initially planned to start this blog with a gung-ho confession and killer title – “Uber: Master Strategizer Or Master Espionage Artist?! Code Of Ethics Training Needed To Save The Day!” Super exciting, right? It just has an...more

8/29/2014 - Ethics Lyft Uber Unfair Competition

Fact Or Fiction: Harassment Stories You Won’t Believe And How Sexual Harassment Training Can Keep You Out Of The Tabloids

Sometimes it’s hard to believe the stories of harassment that come across my desk. Today I read the story of Pavel Curda and Gesche Haas. While attending a networking event for investors and startups in Berlin last month,...more

8/27/2014 - Compliance Employer Liability Issues Harassment Sexual Harassment Training

My “Momma Bear” Is Coming Out: Cyber Bullies Prove Social Media Training Needs An Anti-Harassment Element

More than 50% of teens have experienced cyber bullying. Parents have historically looked to their children’s schools and local government to address the issue, but what about the social media sites which contribute to the...more

8/25/2014 - Anti-Harassment Policies Cyberbullying Employer Liability Issues Facebook MySpace Social Media Social Networks Training Twitter

Harassment Training 101: The 11 Most Common Mistakes Made by Sexual Harassment Victims

I recently read an article in the New York Times by female science writer Christie Aschwanden. At the beginning of the article she recants her first experience as an undergraduate biology major doing field work in Costa Rica....more

8/21/2014 - Compliance Harassment Sexual Harassment

Civil War Era Is ‘Gone With The Wind’ Causing Companies To Question Need For FCA, Whistleblower Hotline Providers…

The Civil War era is my favorite part of American history. Every summer, my father would take my sister and me on “educational” vacations and when I was nine we went to Gettysburg. I’m not altogether sure if it’s the...more

8/14/2014 - Compliance DOJ Employer Liability Issues FCA Hotlines Whistleblower Hotlines Whistleblowers

From Russia With Love: ‘Do svidaniya’ Peace Of Mind, Hello Information Security Training

So, this is rather embarrassing to admit, but I am one of those people that knows exactly what to do when your personal information is stolen. It’s not embarrassing that I know what to do. It’s embarrassing why I know what to...more

8/11/2014 - Cybersecurity Data Breach FTC Hackers Identity Theft Personally Identifiable Information Russia

NBA Scores Hit With Music Video Fan Code of Conduct – Why Not Apply The Same Concept To Business Ethics Training?

I haven’t been to an Atlanta Hawk’s basketball game this season, but apparently they are heating it up with their video fan Codes of Conduct. In November, the Hawks released a video Code of Conduct, modifying Robin Thicke’s...more

8/7/2014 - Chief Compliance Officers Code of Conduct Employer Liability Issues Ethics NBA Training Video Recordings

Compliance Officers Need To Think Like The FBI: Edmond Post Office Massacre Signals Need For Preventative Workplace Violence...

Nearly 20 years ago the actions of a troubled Edmond, Oklahoma post office employee shocked the world and made us all realize that workplace violence is a real threat, requiring a strategic plan and preventative workplace...more

8/6/2014 - Chief Compliance Officers Compliance Mass Shootings Workplace Violence

Homicide Is The #1 Killer Of Women At Work – Do Your Part To Lower The Statistic With Workplace Violence Training

When I was 18 years old I was in an abusive relationship. I think part of it was being young and not looking for or knowing the warning signs of a dangerous person and part of it was probably just bad luck. I could go into a...more

7/31/2014 - Best Management Practices Employer Liability Issues Training Workplace Hazards Workplace Violence

Career Moments Are On The Rise, Mitigate Your Risk With Compliance Training

Have you ever heard of a “career moment”? A career moment is defined as a moment in an employee’s career that represents some form of major change. Last week we hosted two regional events, one in Chicago and one in...more

7/30/2014 - Best Management Practices Chief Compliance Officers Employer Liability Issues Job Descriptions Layoffs Leadership Restructuring Risk Assessment Risk Management Training

If Tinder Had A Corporate Compliance Training Program, CMO Might Still Be Dateable

The sudden onslaught of high profile sexual harassment and gender discrimination cases that are surfacing has me quoting a line from one of my favorite movies; “I feel like I’m taking crazy pills!”. First, American Apparel,...more

7/11/2014 - Chief Compliance Officers Compliance Gender Discrimination Harassment Sexual Harassment Tinder

The Final 6 Psychological Phenomena Undermining Your Compliance Training

Perhaps due to one of the aforementioned psychological reasons good people do bad things, someone has already behaved in an unethical manner. The induction mechanism postulates that the more people behave badly, the less they...more

6/26/2014 - Best Management Practices Chief Compliance Officers Employer Liability Issues Ethics

7 Psychological Insights That Will Increase the Effectiveness of Your Code of Ethics Training

The Free-Rider Problem occurs when people perceive their actions to have a limited impact. From an ethics and compliance standpoint this could be something like insider trading. Consider for a minute that you work for a large...more

6/16/2014 - Chief Compliance Officers Corporate Culture Employer Liability Issues Employment Policies Ethics Training

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