Lori Sommerfield

Lori Sommerfield

BuckleySandler LLP

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Complaint Management Lessons From Dr. Seuss

To paraphrase a poem by the great Dr. Seuss, Oh, the places they’ve been. Oh, the places they’ll go! Consumer complaint management has been top of mind for the Consumer Financial Protection Bureau since the agency opened its...more

5/24/2014 - CFPB Complaint Procedures Compliance Consumer Complaint Management Consumer Complaint System Databases

Regulatory Relationship Management: Planning, Organizing and Managing Examinations

In Part 2 of her multipart series on Regulatory Relationship Management (RRM) for banks, Ms. Sommerfield delves into best practices for preparing for and managing bank examinations. She briefly reviews the purpose and types...more

5/10/2011

The Dual Banking System

Lori Sommerfield provides a brief history of banking regulation and explains federal and state supervisory structures for regulating financial institutions. She defines the key terminology for various types of banking...more

5/3/2011

Regulatory Relationship Management: Building Trust, Credibility with Regulators

In this article on the principles of Regulatory Relationship Management (RRM) for banks, Ms. Sommerfield (co-author with JoAnn Barefoot of Treliant Risk Advisors) explains the principles and practical strategies for...more

5/3/2011

Fair Lending: Current Issues, Enforcement Update, and Best Practices for Risk Reduction

Fair lending is no longer limited to loan origination issues -- lenders' post-closing activities, and particularly loan servicing, is the focus of current government scrutiny and regulatory enforcement efforts. A webinar...more

10/27/2010

Fair Lending Principles Must Underpin Loss Mit

The Obama Administration and Congress have searched for foreclosure alternatives to address the increasing number of defaulting residential mortgage loans, which rose to 9.47% in the fourth quarter of 2009. Some of these...more

6/7/2010

Regulators Target Fair Servicing

"Regulators are now analyzing whether minority borrowers are receiving loan modifications on par with similarly situated non-minority borrowers. Consider the following risk-mitigation strategies for the coming wave of...more

6/1/2010

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