Patrick Lamb

Patrick Lamb

Valorem Law Group LLC

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AFAs Are Finally Catching On, But So Much More is Possible

Michael Rynowecer of BTI Consulting had a great, must-read post today on his Mad Clientist blog. In the post, which I strongly recommend, Michael makes these points: I get a picture of Samuel L. Jackson staring out from the...more

4/21/2016 - Alternative Fee Arrangements Client Services

“We just raise them every year.”

Great article by Sara Randazzo in today’s Wall Street Journal, Legal Fees Cross New Mark: $1,500 an Hour. Set aside the wisdom of such rates when firms provide discounts on demand and realization rates average near 80%. What...more

2/10/2016 - Client Services Legal Fees

A special note of thanks to our clients

I wrote my first blog post on April 10, 2005, and I have published 968 posts since then. To be candid, not all of the posts related to client service issues, the blog’s name notwithstanding. But a good many of the posts have...more

2/10/2016 - Client Services

Is the time coming when an innovative Law Department will custom design its law firm?

Most complain that their law firms are not meeting their needs. Some law departments bring work in-house. Some change law firms. But the problems persist. Outside the law department, companies solve this kind of problem by...more

2/3/2016 - Client Services Firm Leadership

Clients speak clearly. Are law firms hearing the message?

I recently read the 2016 Report On The State Of The Legal Market by Georgetown Law and Peer Monitor. I was struck by the clarity of the message being sent by clients, and equally struck by how law firms seem not to hear it....more

2/1/2016 - Client Services Firm Leadership Young Lawyers

A man hears what he wants to hear…

I am sure Simon and Garfunkel never thought their lyrics would find their way into the law (this line has been used by judges in their opinions, so I am not breaking new ground) but when a line fits so perfectly, it is hard...more

1/18/2016 - Client Services Young Lawyers

Leveraging Lessons Learned is Like Turning on a Light

If you learn a lesson, you are unlikely to repeat the mistake you made. Consider this like turning on a flashlight while walking around in the dark. It helps you avoid running into a piece of furniture. If you learn a lesson...more

1/15/2016 - Business Development Client Services

The Noise of Client Service

I wrote a series on Signal and Noise. The problem clients confront is that most law firms look and sound alike. When we started Valorem in 2008, no one was talking about alternative fees, no one was offering alternative fees...more

1/6/2016 - Alternative Fee Arrangements Client Services

Forbes: 5 Minutes Early Is On Time; On Time Is Late; Late Is Unacceptable

Here’s just a flavor for the reasons the author provides in this must-read article: Disrespectful: Being on time is about respect. It signals that you value and appreciate the other person. If you don’t respect the meeting’s...more

1/5/2016 - Client Services Legal Project Management Young Lawyers

A project is not completed until it is reported completed

Have you ever had asked about the status of a project you had assigned to someone only to be told it had been completed “some time ago?” Those who have had such conversations know the level of irritation you feel when you...more

12/15/2015 - Client Services Legal Project Management Timely Project Completion

Do in-house lawyers care less about second opinions than people who don’t care about second opinions?

50% of Americans do not get second opinions for important medical diagnoses. 30% of the time the second opinion causes changes in the diagnosis or treatment. Do the math. I don’t know the data on what percentage of in-house...more

10/22/2015 - Client Services Legal Ethics

The Greater Fool

Most people spend their lives trying not to be the Greater Fool. We toss him the hot potato. We dive for his seat when the music stops. The greater fool is someone with the perfect blend of self-delusion and ego to think that...more

10/9/2015 - Client Services

Winning the daily war within

I have internal demons. To ease the burden of these demons, I imagine that everybody has their share. Even if not true, believing it to be makes it easier to accept that I have demons. But deep down, I know I must fight mine...more

10/9/2015 - Client Services

Every assertion of client ownership weakens a firm

“It’s my client.” “I get the billings.” Even the magnanimous say, “I”ll share the billings.” In court, you often hear lawyers refer to “my client.” Each own of these assertions of ownership weakens everyone involved. Most...more

9/23/2015 - Billing Client Retention Client Services

Litigators: What’s your story?

Trial lawyers see a case as a story. They are constantly thinking about the story and why the jury should care about it. Litigators see a case as a series of motions and briefs, depositions and documents....more

9/22/2015 - Client Services Depositions Litigation Strategies

Law Firm Signal and Noise: More telltale signs of signal

In Part 1 of this post, I noted how law firms had become so adept at creating “noise” about various topics, focusing on client service and alternative fee arrangements. In Part 2, I identified 5 questions a General Counsel...more

9/22/2015 - Alternative Fee Arrangements Client Services Corporate Counsel

Law Firm Signal and Noise: Telltale signs of signal

In Part 1 of this post, I noted how law firms had become so adept at creating “noise” about various topics–client service and AFAs for example, they they effectively drowned out any signal on these topics. Much of what firms...more

9/17/2015 - Billing Client Services Litigation Fees & Costs

Law Firm Signal and Noise: The Art of Saying Nothing

I was reading this interesting Fast Company article about what the 2016 Presidential candidates talk about when speaking of income inequality. This statement was interesting: Does all of this talk about inequality render the...more

9/16/2015 - Client Services

Why ValoremNext?

A lot of people have asked why we chose this name for our prevention platform. I wanted to answer those many inquiries. My new partner Jeff Carr, the iconic former General Counsel of FMC Technologies, sometime ago defined the...more

9/15/2015 - Billing Client Services Firm Leadership

The 4 stages of change.

Richard Susskind wonderfully described the 4 stages of change: Stage 1: “What you’re saying is worthless nonsense.” Stage 2: “What you’re saying is an interesting but perverted point of view.” Stage 3: “What you’re saying is...more

9/10/2015 - Alternative Fee Arrangements Client Services

Prevention: The next step in the (r)eveolution of law

In the beginning, we solved problems but did so inefficiently and unpredictably. That was Old Law. Most clients don’t like Old Law because they are under budget and performance pressure. Then we learned to be efficient and...more

9/8/2015 - Client Services Law Practice Management

Take 2: A lesson from the healthcare industry

There are certain mistakes made by doctors or other healthcare professionals that result in the need for further treatment. An example is sponge that is left behind during surgery, which generally necessitates further...more

9/1/2015 - Client Services Health Care Providers Health Insurance Healthcare Hospitals Insurance Industry Jurisdiction Pleading Standards

Pushing work down to lower priced lawyers: why is that a good thing?

This just caught my eye. The data – some $18 billion in legal invoices – suggests the largest law firms have modified staffing models and reassigned IP litigation work to more junior partners in an effort at cost control....more

9/1/2015 - Client Services Intellectual Property Litigation Law Firm Associates

Results of Valorem Survey of In-House Counsel on Hiring Priorities

Valorem Law Group recently surveyed in-house counsel. A huge thank-you to the 42 in-house lawyers who responded. The question we asked was: Here are the results: When making a decision to hire a law firm to handle a...more

8/31/2015 - Caseloads Client Services Hiring & Firing In-House Perspective

Valorem Law Group’s Why

One of the most-watched TED talks is by Simon Sinek. Called “Start with Why,” Sinek compellingly argues that why an organization exists is more important to its success that what it does or how. Sinek offers Apple as an...more

8/31/2015 - Client Services Law Firm Partners Law Practice Management

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