Professional Practice Updates

Read need-to-know updates, commentary, and analysis on Professional Practice issues written by leading professionals.
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Make Your Website Bio Stand Out with Specifics

We have quite a few clients in the process of updating their websites and/or going through a brand overhaul. As many of you know, it is a massive undertaking both from a time and money perspective. But it is also a perfect...more

If you cook the food, you should have a say in how the groceries are picked

If there is one famous quote that’s landed me in trouble, it’s one from my favorite football coach Bill Parcells. Parcells was coaching the New England Patriots and he wasn’t getting along with the new owner Robert Kraft...more

"The Truth Will Out." [Audio]

"The Truth Will Out." “I will represent pro bono anyone #Trump sues for exercising their free speech rights. Many other lawyers have offered to join me.” - @BoutrousTed Weeks before the 2016 Presidential election,...more

Law School Toolbox Episode 90: Getting Ready for the July 2017 Bar Exam (with Ariel Salzer) [Audio]

Welcome back! Today, we’re talking with Ariel Salzer, tutor for the Law School Toolbox and Bar Exam Toolbox, about the upcoming July 2017 bar exam season! Change is in the air, especially with the new California bar exam...more

Allowability of Legal Costs

The next in our Infographics series walks through the allowability of costs for certain in-house legal services. It provides a quick guide to when a contractor’s legal costs may, and may not, be charged to the government....more

Be accountable to your clients

People don’t like to be accountable for the most part. It’s just human nature to blame someone else. Heck, I used to do it at work and I still do it at home....more

California Rules of Court – 2017 Reporter’s transcript

Reading through the 2017 California Rules of Court regarding court reporter’s transcripts, there are some provisions that are particularly interesting relating to timeliness, the cost of transcripts, and the appellant’s...more

Market Like a Marine [Audio]

Market Like a Marine “Traditional marketing is BS.” Ok, I wanted to hear what this guy had to say. And when I met Todd Caccamo, I was surprised to learn how his experience in the Marines aligns with the scrappiness you...more

How a Comma Could Cost You

Few people actually remember all those pesky grammar rules we learned in school. But you can bet that a company in Maine will not be forgetting its comma rules anytime soon....more

Improving the Examiner Interview with a Little Psychotherapy

Wandering through the aisles of iTunes for interesting podcasts, I came across several on psychotherapy. Wow, I thought to myself; I can sure use these! Many of them are hosted by women who have nice voices and who interview...more

The De-Lawyering of Law Firms

The new law firm’s “engine room” is not comprised of collected lawyers, but of collected legal expertise, applied to client needs through the use of systems, processes, technology, and expert professionals, as well as of...more

Do You Deserve Business Development Training?

The days of paternalistic law firms maintaining client-less lawyers at their longtime compensation levels (or at all) is over....more

Rebranding Your Law Firm: How a 150-Year-Old Firm Gave Itself a Makeover

New look. Same promise. And how to get there....more

The Small Stuff That Plan Sponsors Should Sweat Out

It’s often said that you shouldn’t sweat the small stuff. The problem is that many times, a retirement plan sponsor ignores the small stuff, and that small stuff leads to bigger problems. This article is about small details...more

KCAB Celebrates Its Golden Jubliee with Expansion to Los Angeles

For court reporters, especially those working internationally, no two days are ever the same. We could be working on anything from an arbitration about plastic surgery, a court case about corruption, a deposition about...more

Partner and Firm Profitability in 3 Steps: Plan, Monitor, Bill (Part 2)

Inextricable - In part 1 of this series, we looked at macroeconomic trends in the legal market, including: flat-to-negative demand growth; rapid growth of the alternative legal service provider (ALSP) market as a result...more

[Webinar] Key eDiscovery Trends and Case Law for 2017 – March 30th, 12:00pm CST

2016 was an important year in eDiscovery. Did you catch all of the important events and developments that occurred over the course of the year? If you didn’t, here is your chance to catch up! This webcast will cover key...more

Scott Turow, Author and Lawyer, In Conversation with @HsuUntied [Audio]

Today, my guest is Scott Turow, a lawyer and author of the best selling book One L about his experience as a first year student at Harvard Law School; as well as the author of ten best-selling works of fiction, including his...more

Why Legal Directors are Bringing E-Discovery In-House: 6 Tips for Successfully Adopting E-Discovery Technology

The responsibilities of any corporate law department leader tasked with overseeing e-discovery, whether he or she carries the title of legal director or something similar, revolve around two core business objectives:...more

Three Opportunities to Raise the Bar in Client Service

The bar is low. Despite tremendous progress in the past 20 years, law firms continue to lag behind their clients’ industries and other professional service firms when it comes to innovation, client experience and client...more

Starting an In-House Revenue Recovery Program – First Steps

In the old adage of journalism, the important questions to answer with any story are “who, what, when, where, how and why.” My last two posts explaining revenue recovery programs explained the “why” — why they can be...more

6,905 Billable Hours for Attorney Review May Not Be Billable if the Reviewer Isn’t Actually an Attorney: eDiscovery News

A contract lawyer for a Pennsylvania plaintiffs’ firm clocked 6,905 hours of work on a shareholder lawsuit against former executives and directors of Sprint Corp. related to its 2005 merger with Nextel.  One problem, however:...more

#LMA17: Conference Networking Tips From Our Friends

We all have our reasons for attending Legal Marketing Association conferences. It might be to learn. It might be to meet like-minded people. It might be to network. It might be to discover new tools, services, or products we...more

Use Your Leverage: You Have the Building Blocks of a Webinar Program and Probably Don’t Even Know It

It's smart marketing sense to funnel all of your firm’s outreach and content production into different types of webinar series. Here's why....more

“We need a sidewalk” – strategy is the ultimate reminder of why we do what we do

Strategy answers the question “what problem(s) are we trying to solve?” and stops cold the territorial nitpicking that can lead an organization from focus to folly. ...more

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