In this document we aim to demystify the concept of Software-as-a-Service and educate attorneys on how to evaluate the suitability of available solutions for their practice.

Topics addressed include an overall description of Software-as-a-Service, a discussion of the security and privacy issues surrounding Software-as-a-Service, and how to evaluate the costs associated with Software-as-a-Service vis-a-vis traditional desktop software.

Authored by Jack Newton and Rian Gauvreau of Clio, a leading provider of web-based practice management software.