9 Things to Do Next Time

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Next time:

1. You are ready to hit the send button for an email to a client, pick up the telephone and call.

2. You are getting ready to send an email to a colleague in your firm on the same floor, get out of your chair and go visit in person.

3. You are getting ready to send a bill to a client, review it in detail for mistakes and anything that should not be charged.

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