A Knock at the Door: Responding to Government Investigations

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You are with a patient and there are more waiting to see you in adjacent offices and the reception area. Your staff assistant knocks at the door and says: “Doctor, several law enforcement officers are here to see our records.” This is a very real event. Not a preferred way to begin a Monday, or any other day of the week, but this type of event is occurring with regularity at doctors’ offices and clinics in the Northwest and beyond.

Why is this happening? Regulators and law enforcement are concerned about fraud upon government programs as well as the diversion, inappropriate prescribing, lack of security, and deficient record-keeping practices regarding controlled substances.

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