In our report on the budget showdown, I neglected to link to the letter from James Runcie, the COO of the Department of Education’s Office of Federal Student Aid (FSA) about the budget shutdown. In short, much as we reported, FSA’s operations will largely continue for student and schools. As there will be few administrative staff in DC or the regional offices, FSA officials won’t be holding an webinars or attending speaking engagements during the shut down. Happily, as an attachment to the letter shows, most of FSA’s customer service contact centers will remain open. The new Reach FSA voice-activated phone number (1-855-FSA-4-FAA or 1-855-372-4322) will also remain operational.