In this issue:

- Old Rules Still Apply to New Technologies

- NAD Says It Won’t Demur Just Because a Regulator OKs Language

- Toys“R”Us Settlement Exposes Dark Side of Refund Policies

- Hollister Gift Card Decision Examines Individual, Common Questions in Class Actions

- FTC Gives a New Year's Gift to Apparel Retailers

- Upcoming Events

An excerpt from "Toys“R”Us Settlement Exposes Dark Side of Refund Policies" -

“Buy one, get one” offers: we’ve all seen them and, no doubt, many of us have been involved in advertising them, write Venable partners Jeffrey D. Knowles, Amy Ralph Mudge and Randal M. Shaheen in the January edition of DRMA Voice. However, they ask, what happens with these offers when a consumer decides to return one of the products but keep the other? A group of California consumer plaintiffs felt they should have their full purchase price refunded and keep the additional second item for free.

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