On October 10, the CFPB added credit card complaints dating back to December 1, 2011 to its publicly available consumer complaint database. The CFPB launched the database in June 2012, but until now had only provided data for complaints received after June 1, 2012. The CFPB is collecting complaints regarding a number of other consumer products and services, including auto and student loans, but the CFPB has not indicated when it will make those complaints available through the public database. The CFPB also announced that the public database is no longer in “beta” form and released a “snapshot” of the consumer complaint process to date, including an analysis of complaints received through September 30, 2012.
