CFPB Seeks Information on the Mortgage Closing Process

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Explore:  CFPB Mortgages

Seeking to “encourage the development of a more streamlined, efficient, and educational closing process as the mortgage industry increases its usage of technology, electronic signatures, and paperless processes,” the CFPB issued a notice and request for information from market participants, consumers, and other stakeholders who work closely with consumers about the “key consumer ‘pain points’ associated with mortgage closing and how those pain points might be addressed by market innovations and technology.” The CFPB is seeking information on areas such as errors and changes at closing, other parties at closing, closing documents, and improving the closing process. For example, the CFPB seeks information on what documents consumers find particularly confusing during the closing process and what resources borrowers use to define unfamiliar loan terms. The information is sought as part of the CFPB’s plan to conduct several initiatives to test and study ways in which the closing process can be improved for consumers.  Comments must be submitted on or before February 7, 2014.

IRS Circular 230 Disclosure: To ensure compliance with requirements imposed by the IRS, we inform you that any U.S. tax advice contained in this informational piece (including any attachments) is not intended or written to be used, and may not be used, for the purpose of (i) avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing or recommending to another party any transaction or matter addressed herein.

Topics:  CFPB, Mortgages

Published In: Consumer Protection Updates, Finance & Banking Updates, Residential Real Estate Updates

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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