CFPB to partner with Newark, NJ


The CFPB has announced a pilot-program in which it will partner with Newark, New Jersey to allow Newark consumers to use a local 4311 hotline to reach the CFPB with questions and complaints about financial products and services. 4311 is a non-emergency phone line used by Newark residents to access local city services and, under the new program, residents who call 4311 with a question or complaint about consumer financial products or services will be transferred to the CFPB’s Consumer Response team. In addition to using the 4311 number, Newark residents can continue to use the CFPB’s on-line complaint system or other existing methods for submitting complaints to the CFPB.

In November 2012, the CFPB announced that the CFPB and the City of Chicago had entered into an information-sharing agreement, and that the CFPB planned to use the information it received from Chicago in determining which consumer financial products and services should be the focus of the Bureau’s supervision and enforcement teams and rulemaking initiatives.

Written by:

Published In:

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Ballard Spahr LLP | Attorney Advertising

Don't miss a thing! Build a custom news brief:

Read fresh new writing on compliance, cybersecurity, Dodd-Frank, whistleblowers, social media, hiring & firing, patent reform, the NLRB, Obamacare, the SEC…

…or whatever matters the most to you. Follow authors, firms, and topics on JD Supra.

Create your news brief now - it's free and easy »

All the intelligence you need, in one easy email:

Great! Your first step to building an email digest of JD Supra authors and topics. Log in with LinkedIn so we can start sending your digest...

Sign up for your custom alerts now, using LinkedIn ›

* With LinkedIn, you don't need to create a separate login to manage your free JD Supra account, and we can make suggestions based on your needs and interests. We will not post anything on LinkedIn in your name.