On April 17, 2024, Citizens Property Insurance Corporation (“Citizens”) filed a notice of data breach with the Attorney General of Montana after discovering that sensitive information stored on the company’s computer network was accessed by an unauthorized party. In this notice, Citizens explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information. Upon completing its investigation, Citizens began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from Citizens Property Insurance Corporation, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Citizens Property Insurance data breach. For more information, please see our recent piece on the topic here.
What Caused the Citizens Property Insurance Data Breach?
The Citizens Property Insurance data breach was only recently announced, and more information is expected in the near future. However, Citizens’ filing with the Attorney General of Montana provides some important information on what led up to the breach. According to this source, on January 6, 2024, Citizens learned that it was targeted in a “sophisticated cybersecurity incident” that had begun two days prior, on January 4, 2024.
In response, Citizens secured its network and then launched an investigation to learn more about the incident and determine what, if any, consumer data was exposed to unauthorized access as a result.
Ultimately, the Citizens’ investigation confirmed that an unauthorized party was able to access the company’s IT network, including files containing confidential consumer information. Through its investigation, Citizens was able to determine that the period of unauthorized access was between January 4, 2024 and January 6, 2024.
After learning that sensitive consumer data was accessible to an unauthorized party, Citizens Property Insurance reviewed the compromised files to determine what information was leaked and which consumers were impacted. Citizens completed this process on March 28, 2025.
On April 17, 2024, Citizens Property Insurance filed notice of the breach with the Attorney General of Montana’ however, the date the letter was sent was redacted. Regardless, typically, companies send data breach letters around the same time they notify state attorneys general. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About Citizens Property Insurance Corporation
Founded in 2002, Citizens Property Insurance Corporation is an insurance company based out of Tallahassee, Florida. Citizens provides individual and commercial insurance policies covering homes, apartments, and condos, as well as businesses, homeowners’ associations, and multi-unit condominiums. Citizens Property Insurance Corporation provides property insurance to people who are entitled to obtain coverage through the private market but are unable to do so. Citizens Property Insurance employs more than 1,360 people and generates approximately $1.3 billion in annual revenue.
