Client Teams: A Look At Current Practices


We know that setting up effective client teams has been a challenge for many law firms and to the best of our knowledge, no one has yet to research what might constitute current practices with respect to basic issues like how many client teams to have, what expenses need to be budgeted for, how much time needs to be invested, and what some of the more common internal barriers have been. That said, we initiated a survey to which 93 law firms kindly responded in detail to 16 specific questions. Here is a summary of what we learned.

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Patrick McKenna
McKenna Associates Inc.

An internationally recognized authority on law practice management Patrick has, since 1983, worked... View Profile »

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