USCIS has announced results of a recent survey finding that users of E-Verify - the Internet-based system allowing businesses to determine their employees’ employment eligibility in the United States - have given the program high marks.
The survey polled more than 1,300 randomly selected E-Verify-employers across the U.S. asking them to rate key components of the system: registration, the online tutorial, ease of use, technical assistance and customer service. They rated the program as exceptionally high in overall customer satisfaction, with an average score of 86 out of 100 on the American Customer Satisfaction Index scale. The average score for government agencies is 67.
Employer enrollment in E-Verify has more than doubled since January 2009, with more than 432,000 participating companies. More than 20 million queries were processed in E-Verify during FY 2012. Thus far during FY 2013, more than 8.4 million queries have been run through the system. Use of E-Verify will almost certainly be a requirement of any successful immigration reform.