As previously reported, at midnight on April 12, 2014, the Executive Office for Immigration Review (EOIR) experienced a catastrophic hardware failure that rendered inaccessible many of its applications. As a result, many Immigration Court functions were not operational.
On May 19, 2014, EOIR announced that its data recovery team was able to recover the data and create new drives for those which had failed. As of 9:00 a.m. on May 19, 2014, the electronic databases became functional again. Although the case information hotline (800-898-7180) is also functional, the hotline is limited to providing information recorded in the electronic database, which EOIR staff will continue to update until all case information is current. EOIR is also continuing recovery efforts on other applications, including eRegistration.