Extreme Magical Thinking: TEchnology Won't Take You Off the Hook

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I have been encountering a lot of magical thinking recently when talking with law firm partners about Legal Project Management. One partner, hoping that the IT and KM folks can simply buy a tech solution so that he could avoid making any real changes to the way he manages matters, engaged in extreme magical thinking when he asked, “isn’t there just some software where I can click one button and it manages everything?” He just wants to keep doing what he’s always done and have technology somehow make the result different.

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