Even the smallest chapter 11 reorganizations are complex,

with many process handoffs, transactions and communication touchpoints. For cases with substantial or volatile creditor populations, the selection of a claims agent capable of helping a debtor company emerge from chapter 11 successfully can

be critical.

Claims agent services vary from basic administrative work, such as noticing and validating proofs of claims, to other projects including building online claims forms and creditor portals, and highly complex financial balloting and solicitation work. The

ultimate goal of a good claims agent should be to streamline the bar date process and reduce administrative overhead for the debtor company. The best claims agents have developed reputations for serving as invaluable assets to debtors’ restructuring

teams by developing solutions to process challenges. In selecting a claims agent, it is important not to overlook the basic services provided. Below are the general key factors to consider when choosing a claims agent.