In This Issue:
Overtime Blues By Tillman Coffey (Atlanta)
Your handbook says, “No unauthorized overtime permitted.” Your managers tell employees that they must get their job duties completed during regular work hours because there is a company-wide prohibition against working overtime. Your managers also tell employees to accurately record their hours worked. All good stuff, right? Could be.
Problem Employees? Here’s A Solution By John McLachlan (San Francisco)
Issuing employee discipline is one of the hardest aspects of being a supervisor and, since it’s so difficult, it’s often not done well – when it is done at all. Discipline delayed or mishandled is one of the primary causes of federal and state-agency discrimination charges as well as claims of wrongful discharge, all of which create a distraction from the business and an unplanned expenditure of resources to defend against claims. As long as employees are imperfect, various degrees of discipline will be required in every organization. But correct discipline is neither intuitive nor easy, either for the supervisor or for the employee.
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