Legal Business Development: What To Do With The Leads You Acquire At A Conference


I worked with a client the other day to figure out what strategy she should put into place to maximize the 60 business cards she picked up during a  2-day conference that is truly filled with people who are her target market. First and for most it's about building relationships, so where do we begin?

The first "touch" needs to be a very personal email, referring to the interaction at the conference. This presented a problem for my client since she couldn't remember something specific about each of the 60 individuals she met. It's not unusual... 60 people are too many unless all you are going to do is turn the names and emails over to your marketing department to add to your data base. And the probability of turning those people into clients is slim to none. 

There is another way. Since the attendees of this conference are her target market, she needs to make sure these 60 individuals do not slip through her fingers. Hence, it will take a bit of time but could have great rewards if done right. 

1. Do research on each person. When she sees their photo it may jar her memory or she will find something in the bio that will be relevant.

2. Sort them into A, B and C possibilities. A... being the hot leads.

3. The A's need to be sent with the VERY personal message. And with something you are giving them. A piece of information or some gesture that would be valued. You need to give something before you ask for something. 

4.Repetition, repetition, repetition! It's important that you schedule your future touch points, at least 3 for this "after conference follow up." So, "touches" number 2 and 3 need to be planned out. All three should happen within 2 weeks of the conference.

5. On-going follow up. A's could be once a month, B's could be once a quarter and C's twice a year. Each time refer to something that happened at the conference or some personal conversation.

The idea with the "A" leads is to stay top-of-mind. With B's and C's it is to move them up the chain. Think of reasons to get together. A football game, a concert, etc. 

Remember that generally people don't have work just waiting for the right attorney. They find YOU and then it's a matter of time... when you will be thought of... for work. Building the relationship is the name of this game... play it well my friend!


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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Paula Black, Paula Black & Associates | Attorney Advertising

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