Paper Records Still Problematic For Healthcare Providers

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Data breaches continue to be an issue for healthcare providers when looking at breaches reported to the Office for Civil Rights (OCR), as required by HIPAA. In the first three months of 2018, there were 77 breaches of protected health information (PHI) reported to OCR, which included more than one million patient records.

In the first quarter of 2018, insiders continued to plague the healthcare industry and 59.74% of the reportable breaches were caused by unauthorized access/disclosure of PHI, loss of physical records and failing to properly dispose PHI.

Physical records were the most common location of the records breached in the first quarter of 2018, which includes paper records and films. This statistic shows that healthcare providers are still grappling with securing paper records and other physical storage of PHI, as well as access to and removal of PHI through physical means.

The HIPAA Security Rule requires covered entities and business associates to develop and implement appropriate physical, technical and administrative measures to protect the integrity and confidentiality of PHI, which can be in both paper and electronic form, despite the fact that entities are transitioning to an electronic medical record. This statistic is as reminder to pay attention to paper records, films, backup tapes and other physical media where PHI is stored.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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