Today’s Tip is a simple one: Pick up the phone to ensure good communications on the construction project. Too many of us naturally default to email or text message when communicating on the fly. Without the tone of voice, however, many times things get misconstrued or taken out of context.
I’m sure you’ve had the experience of emailing someone, and later learning they are mad or offended at something you said. You thought the comment was innocuous. They took it the wrong way. Apologies were necessary; feelings were hurt.
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