Even though insurance products are sold in advance of a loss when an insured is free to evaluate the scope of coverage, purchase the coverage needed and review the coverage provided, insurance agents have increasingly borne the brunt of malpractice claims when coverage is denied by the insurance company. These lawsuits are hindsight driven and provide the insured with recourse when suit directly against the insurance company appears difficult to prevail upon. It leaves the unprepared insurance agent at the mercy of the jury. Here are some practical tips that agents can use while procuring and maintaining insurance for his/her customers to better protect themselves in the event of a malpractice claim.