Sitting with the C-Suite: In House Counsel – Measuring ROI on an eDiscovery Program

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Ian Wilson is the founder and chief executive officer of Servient. A former lawyer turned legal tech entrepreneur, Ian handled complex commercial litigation in private practice. He founded technology-based company DiscSense in the early 1990s, which was later sold to West Publishing Company in 1998. Ian then went on to found Servient in 2013.

In this video, Ian discusses measuring the ROI of any new technology, including changing to a machine learning workflow, and the importance of measuring the See more +

Ian Wilson is the founder and chief executive officer of Servient. A former lawyer turned legal tech entrepreneur, Ian handled complex commercial litigation in private practice. He founded technology-based company DiscSense in the early 1990s, which was later sold to West Publishing Company in 1998. Ian then went on to found Servient in 2013.

In this video, Ian discusses measuring the ROI of any new technology, including changing to a machine learning workflow, and the importance of measuring the effectiveness of the accuracy of the initial manual process as compared to the machine learning output. He also notes the need to identify the ROI that is being considered, including ROIs that are focused on financial, risk, and/or efficiency.

Hosted by Clinton Sanko, LeanDiscovery: Sitting with the C-Suite is a series of interviews designed to provide in-house legal counsel with a birds-eye view of the eDiscovery marketplace, particularly its various technology and service providers. A key component of great eDiscovery management and execution is having a great supply chain. Sitting with the C-Suite is a forum to hear directly from the C-Suite of various eDiscovery providers about the marketplace history, current and future service offerings, and expectations of things to come. This is not an advertisement or endorsement of any of the speakers, or the companies, services and technology that they represent, by either the interviewer or Baker Donelson. The views expressed are those of the speaker. Baker Donelson’s eDiscovery team seeks to provide the best client value throughout the eDiscovery life cycle. If you have any companies or speakers that you would like to see featured, please feel free to reach out to us at LeanDiscovery@bakerdonelson.com. See less -

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