Social Media Compliance Issues for Community Banks

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Andy Campbell presented “Social Media Compliance Issues for Community Banks,” a look at the benefits and risks for banks cultivating a social media presence. Andy’s presentation included discussion of:

- regulatory guidance from FFIEC

- types of social media

- bank uses of social media

- elements of a social media program

- compliance risks

- reputation risks

- Excerpt from Presentation: Community Bank Advantages:

- Standing in the Community

- Customer Care

- Superior Customer Service

- Social media offers an opportunity to establish an additional community presence and tap into existing community goodwill operation risks.

Please see full presentation below for more information.

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Topics:  Banks, Community Banks, Compliance, FFIEC, Social Media

Published In: Communications & Media Updates, Finance & Banking Updates

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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