On May 10, 2024, Superior Air-Ground Ambulance Service, Inc. (“Superior”) filed a notice of data breach with the U.S. Department of Health and Human Services Office for Civil Rights after discovering that an unauthorized actor gained access to the company’s IT network and copied certain files. In this notice, Superior explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, addresses, dates of birth, Social Security numbers, driver’s license or state identification numbers, financial account information, payment card information, medical information, and health insurance information. Upon completing its investigation, Superior began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from Superior Air-Ground Ambulance Service, Inc., it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Superior Air-Ground Ambulance Service data breach. For more information, please see our recent piece on the topic here.
What Caused the Superior Air-Ground Ambulance Service Data Breach?
The Superior Air-Ground Ambulance Service data breach was only recently announced, and more information is expected in the near future. However, Superior’s filing with the U.S. Department of Health and Human Services Office for Civil Rights provides some important information on what led up to the breach. According to this source, in May 2023, Superior detected unusual activity within its computer systems. In response, Superior secured its systems and then launched an investigation to learn more about the incident and whether any patient data may have been leaked.
On June 23, 2023, this investigation confirmed that an unauthorized party accessed the company’s IT network between May 15, 2023 and May 23, 2023, during which the unauthorized party copied certain files that contained confidential patient information.
After learning that sensitive consumer data was accessible to an unauthorized party, Superior Air-Ground Ambulance Service reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, address, date of birth, Social Security number, driver’s license or state identification number, financial account information, payment card information, medical information, and health insurance information.
On May 10, 2024, Superior Air-Ground Ambulance Service notified the HHS-OCR of the breach. Typically, this is around the time that companies will send out data breach letters to all victims; however, the timeline for the Superior data breach may vary. Regardless, these letters should provide victims with a list of what information belonging to them was compromised.
More Information About Superior Air-Ground Ambulance Service, Inc.
Founded in 1959, Superior Air-Ground Ambulance Service, Inc. is an emergency medical service provider headquartered in Elmhurst, Illinois. Superior Air-Ground Ambulance Service, Inc. owns and operates several affiliated companies, including Superior Air Med, Metro Paramedic Services, Norcomm Public Safety Communications, Inc., Municipal Management Services, and Paramedic Billing Services. Superior Air-Ground Ambulance Service employs more than 3,000 people and generates approximately $440 million in annual revenue.
