This research paper takes a look at how top UK firms use knowledge to increase efficiency and profitability. It identifies best practices for the efficient use of knowledge as well as common barriers faced when trying to implement effective knowledge programs.

Other topics include client pressures and their implications for knowledge as well as outcomes for those firms implementing best practices, such as improved risk management, greater client focus and cost reduction.

Practical Law Company commissioned OMC Partners to research and help prepare this paper.