The Model Citizen: An Actual Client Call


The following is a true account of an actual call made by a prospective client (as always, names and details are omitted in order to protect the identity and confidentiality of the caller!):

A lady called in order to ask if I could represent her for an injury she suffered inside a pawn shop’s premises.

“Tell me what happened,” I said.

She explained that she had gone to a particular northwest Texas town in order to get some dental work done, because she’d heard of this dentist who would take payment by check. She told me, without a hint of reservation, that she had written a “hot check” to give him because she knew she didn’t have the funds to pay him, but “really needed the work done!”1

After getting the work done and giving him the check, she realized she had better come up with some cash to pay the amount if she was caught.2 So she took some of a relative’s jewelry (she didn’t say whether it was by permission, and by this point, I didn’t want to ask) and hurried to a pawn shop to see what she could get for it.

While inside the pawn shop, she tripped due to what she described as a “buckle” in the painted concrete floor of the shop (quite possibly a depression in the concrete flooring), and fell forward on her hands and knees. She complained of aching in one of her knees and her hips, and wondered how much she could sue the pawn shop owner for…

Needless to say, I did not take this case. The caller sounded very unashamed in her desire to “find an angle” and get everything she could, despite her own wrongdoing. This would make her a very difficult client to work with, and a very unappealing witness in front of a jury, no matter how serious her injuries were, or how negligent the pawn shop owner may have been.

Please see full article below for more information.

LOADING PDF: If there are any problems, click here to download the file.

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Patricia L Brown & Associates | Attorney Advertising

Written by:


Patricia L Brown & Associates on:

Readers' Choice 2017
Reporters on Deadline

"My best business intelligence, in one easy email…"

Your first step to building a free, personalized, morning email brief covering pertinent authors and topics on JD Supra:

Sign up to create your digest using LinkedIn*

*By using the service, you signify your acceptance of JD Supra's Privacy Policy.

Already signed up? Log in here

*With LinkedIn, you don't need to create a separate login to manage your free JD Supra account, and we can make suggestions based on your needs and interests. We will not post anything on LinkedIn in your name. Or, sign up using your email address.