The benefits and challenges associated with practicing law using web 2.0 technology are well-known and continue to be debated in many circles worldwide. As international regulatory agencies grapple with security and privacy issues (which are very real and very significant), many lawyers lament the assumed lack of direct contact with their clients or loss of their advisory roles by adoption of virtual platforms and document assembly functions. I say assumed, because these concerns are expressed by lawyers who have never used either in their practice.
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