Under the Americans with Disabilities Act (ADA), places of public accommodation must ensure equal access to the goods and services they offer to disabled individuals. Is a company website subject to the ADA? The answer to that question is not as clear as website operators would like. This is a gray area where the law is unsettled and evolving and the uncertainty has created an opportunity for plaintiffs’ lawyers, who are increasingly filing lawsuits and sending demand letters asserting that businesses’ websites violate Title III of See more +
Under the Americans with Disabilities Act (ADA), places of public accommodation must ensure equal access to the goods and services they offer to disabled individuals. Is a company website subject to the ADA? The answer to that question is not as clear as website operators would like. This is a gray area where the law is unsettled and evolving and the uncertainty has created an opportunity for plaintiffs’ lawyers, who are increasingly filing lawsuits and sending demand letters asserting that businesses’ websites violate Title III of the ADA, which prohibits discrimination based on disability in places of public accommodation.
On a recent webinar, Pepper Hamilton partners Charles S. Marion and Jeffrey M. Goldman had an informative discussion on the applicability of the ADA to company websites, how this area of the law is evolving, current cases surrounding this issue, and what steps your company can take to limit its exposure in this area. Alana Sharenow, Director - Legal Counsel of Dunkin' Brands joined our panel to give an industry perspective to our discussion.
This is the video recording of this webinar. See less -