Bad faith is a continuum and must be considered from claims stage to trial. Insurance law veterans Thomas F. Segalla and Colleen M. Murphy will help you understand tools and potential solutions to the challenges faced by claims handlers and their counsel in the current environment of nuclear verdicts, social inflation, reptilian tactics, judicial hotspots, artificial intelligence, and a rise in bad faith claims.

Who Should Attend:

• Insurance claims handlers, their counsel and policyholders' representatives

You’ll Learn:

• The current environment impacting good faith claims handling, and how to proactively deal with it

• The do’s and don’ts of good faith claims handling in the context of first-party and third-party claims, and claims between primary and excess insurers

• Various tactics of policyholders’ counsel, and how to address them from an insurer’s perspective in order to mitigate against a viable bad faith claim