December 9th, 2020
1:00 PM - 2:00 PM EST
What makes a great legal hold notification? We all know that legal holds are essential for ensuring evidence is preserved. But how do you get custodians to acknowledge legal holds the first time, not the tenth? And what would you do with all that extra time NOT spent hounding employees and tracking responses? I’m thinking yoga?
In this webinar, we will show you 5 simple tips that will improve your custodian compliance, reduce your time spent following up with employees, and improve your defensibility should your process ever be called into question.
For example, we’ll discuss the most effective techniques for grabbing your custodians' attention and improving their understanding, as well as tips for setting up automated reminders to take the effort out of following up.
Speakers
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Emily Welborn
Solutions Engineer
Zapproved
Emily Welborn is a Solutions Engineer for the ZDiscovery Platform at Zapproved. In her current role, she partners with corporate legal teams to ensure that their eDiscovery needs can be accomplished by performing proof of concepts and demonstrations and fulfilling RFPs. Prior to this role, Emily joined the Zapproved team as a Customer Success Manager with four years of additional Customer Success experience at an Ethics and Compliance SaaS company. She is currently pursuing her Certified E-Discovery Specialist (CEDS) Certification.
LinkedIn: https://www.linkedin.com/in/emily-welborn-60452585/
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Lindsey Tsai
Customer Success Manager
Zapproved
Lindsey Tsai joined Zapproved in 2018 with a background in sales and account management. As a Customer Success Manager she works to optimize customers' in-house eDiscovery programs using Zapproved software. She is responsible for workflow consultation, training, adoption, and overall health of the customers she supports.
LinkedIn: https://www.linkedin.com/in/lindseytsai/
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