Do Stores Have an Obligation to Notify Customers of Recalls?


Recalls are a fact of life. Food recalls, automobile recalls, household product recalls–they happen every day. In fact, lately, it seems not a day goes by without another product being recalled.

Of course, recalls have very little effect if consumers are unaware that the product that they purchased was recalled. For that reason, recalls are announced in the media by products manufacturers and government agencies, product recall notices are sent via mail and email and phone calls are made to consumers who have registered their purchases.

But, the question remains: do the stores that sold the defective products have an obligation to attempt to notify customers of a product recall?

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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