In the Matter of Microsoft Corporation

Complaint and Request for Injunction, Request For Investigation and for Other Relief


In July 2001, EPIC and a coalition of consumer groups urged the Federal Trade Commission to investigate Microsoft for unfair and deceptive practices in the marketing and deployment of the Microsoft Passport system. In August 2001, EPIC filed supplemental materials with the Federal Trade Commission detailing security flaws in the Passport system, issues with Kids Passport compliance with the Children's Online Privacy Protection Act, and other new information that emerged after the filing of the original complaint.

On August 8, 2002, the FTC announced that it had settled a case based on EPIC's complaint. The FTC found that Microsoft made a series of false representations about Passport. First, the company, despite guarantees to the contrary, did not employ reasonable methods to protect the privacy of personal information collected by Passport. Second, the company falsely represented that the Passport Wallet service provided extra security over standard e-commerce transactions. Third, the company did not disclose that Passport tracked users' visits to web sites, when in fact a log of user activity was maintained by the company for months. Fourth, Kids' Passport failed to provide parental control over collection of information online.

This is EPIC'S complaint to the Federal Trade Commission seeking an inquiry into Microsoft's practices and seeking injunctive relief.

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Reference Info:Pleadings | Federal, D.C. Circuit, Federal Admin Agencies | United States

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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