GCs Describe what they Like about their Lawyers

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There are a lot of points that corporate general counsel like about their law firms, and they are all pathways to getting more business for their lawyers. They all turn on what retailers call “good customer service.” These behaviors include offering alternative fees, having an effective website, going the extra mile, offering better rates and knowing the client’s business.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Larry Bodine, The National Trial Lawyers Association | Attorney Advertising

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