Deafening silence from BigLaw about outsourcing

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Just this week the news has been circulating about the unsuccessful attempts of Fronterion LLC who bills itself as an “independent outsourcing advisory” to survey large US law firms about their use of legal outsourcing providers. Why unsuccessful? The ABA Journal reports that according to Fronterion, of the “nation’s top 50 law firms” (“top” obviously meaning “largest”) only one confirmed outsourcing of legal services “to some degree,” four firms denied using outsourcing, and 20 (40%) did not respond at all or “in a sufficiently definitive manner” to even be included. Twenty-five other firms (83% of the responding firms) declined to answer the outsourcing questions.

“No comment.” Is this really what the “nation’s top 50 law firms” have to say on the subject of outsourcing? What’s to hide? If the mode of outsourcing they are using benefits their clients, why not openly say “yes, we use strategic outsourcing to reduce overall costs for our clients” or something similar.

Is there any connection between this deafening silence and some other interesting reports in the legal industry about these same 50 law firms?

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Melody A. Kramer, Legal Greenhouse | Attorney Advertising

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