The Veterans Affairs Department’s disability claims process can be a nightmare to negotiate, and in my opinion is a real insult to the men and women who have been injured in serving our country. There may be some hope for improvement though. I’ve noted previously that the application form has been reduced to a mere six pages. Now VA Secretary Eric K. Shinseki says the agency is going to become an advocate for veterans, rather than an obstacle. The goal is to eliminate the huge backlog of disability claims by 2015 and move to an electronic data system.
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