Law firms and CRM


Research has shown that brand loyalty among law firm clients is very low, with many clients revealing that once their case has been closed, they never hear from the firm again.

Implementing a CRM system will allow you to remain in timely contact with your clients, encouraging repeat business and cross selling services. For many, this can be a dramatic change in working practice - but is it all for the greater good of the organisation?

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Carolyn Mumby | Attorney Advertising

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