Hotel Refund Demand Letter - Traveler's Insurance - Deceptive Trade Practices Act

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The Texas Deceptive Trade Practices Act requires that before filing suit a plaintiff send to a prospective defendant a demand letter. Each letter is different, just as each case is different. I try to not just threaten the other party but explain what actually happened. It is an attempt to humanize my client to what is probably a big company that could care less. If I can get them to see my client as a person, to be interested in their story and to care then maybe we can settle without filing suit.

In this case my clients were attempting to book a family vacation but were very concerned that their son’s health might decline to the point that they would not be able to go. They were sold trip insurance to cover this possibility and when the worst occurred and they could not go they attempted to collect on the insurance and were told that the policy would not cover their circumstance. The hotel ended up returning the funds to them after receiving this letter.

Please see full Demand Letter Below for more information.

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Written by:

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Patricia L Brown & Associates on:

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