LegalMindsTV Interview Transcript: "New Developments and Legal Issues in Outsourcing"


Increased pressure to reduce costs and improve profitability and operating efficiencies have led outsourcing to become a $50 billion industry. While growing at an annual rate of 29% until the the recent credit crisis, the industry has increasingly been under legal, economic, regulatory and policy scrutiny.

According to Richard Raysman, a Partner at Holland & Knight LLP, it’s not just companies outsourcing their IT and business processes which has fueled the growth of the industry. Companies like HP, Dell, Xerox and IBM have all made significant acquisitions in outsourcing as a means to increase revenues and profitability as well as to become more competitive as outsourcing had continued to grow.”

While the original models for outsourcing were focused on Information Technology, “the trend now is towards Business Process Outsourcing, or ‘BPO,’ says Rasyman, “which includes back-office processes like finance and accounting, tax, benefits and human resources.” He adds, “the benefit is not only reducing the costs of providing these services, but in allowing companies to focus on the companies’ performance in their core competencies.”

However, many factors have caused a recent decline in outsourcing. In this interview with LegalMindsTV, Raysman discusses the impact that legal and regulatory issues have had on outsourcing, as well as key business consideration such managing the risks involved and protection of a company’s intellectual property.

Raysman points out that as companies increase outsourcing, they’ve also increased their risks — from the financial risks involved in loss of data or violations of customer privacy to protecting any competitive advantage in their processes or intellectual property.

“There’s a very high risk in outsourcing” says Raysman. “It’s not necessarily a panacea that cures all ills.”

To view this exclusive LegalMindsTV video interview, visit

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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