This afternoon, I had the good fortune to sit in on Kevin O'Keefe's webinar on "Beyond Blogging: Twitter, Facebook and LinkedIn." I'm already sold on the benefits of all three for law firms, but I love hearing Kevin's stories which I can relate to our attorneys to win them over. The five most important things I heard Kevin say in his webinar were:

1.Starting to use these tools isn't a strategy - it's a tactic. Saying that the strategy is to get on LinkedIn, Twitter and Facebook is like saying you're going to have the lawyers drive red cars. It doesn't make sense. Use them as relationship-building tools and tools that frame your identity...