Recovering Deleted Email


It’s important to understand that deleted email is not recovered or indexed using common litigation support or electronic discovery software. These applications only process email that is still visible within the email software.

Some email recovery software can also fall short when restoring deleted email records. Why is that? Because they are designed to undelete email records that still have an entry in the mail store index. Unfortunately, many mail stores will remove those entries once the database is compressed. So many people believe that email cannot be recovered once the mail stores database has been compressed. However, this isn’t always the case.

Deleted email content may still be intact and recoverable. By using software tools designed to ‘carve’ email data, it is still possible to recover the original content. Using the following steps, email can often be recovered even after typical recovery tools fail.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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