Consumers Subject To Collection Abuse Need To Know Their Rights

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When consumers have bill problems and are thrown into collection, the law stands on their side.

But the problem is that all too often, consumers do nothing to protect their rights.

Last week, the Federal Trade Commission issued a report saying that the debt-collection legal system must be reformed and modernized “to reflect changes in consumer debt, the debt collection industry and technology.”

The goal is to put more bite into the Fair Debt Collection Practices Act. But let’s look at the numbers.

The FTC took in roughly 105,000 complaints about third-party and creditor debt collection in 2008, according to numbers released last week. That makes it the subject generating the second most complaints — identity theft is No. 1 — about one in every 11 that the agency receives.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Jay Fleischman, Shaev & Fleischman LLP | Attorney Advertising

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