The Plan: How Your Client Service Relates Back To Legal Marketing

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Excerpt from inblackandwhiteblog.com - Week ending December 04, 2009... Strong relationships can not only spark more business from the client, but encourage them to refer friends and colleagues as well. From how you answer the phone to how often you communicate, every interaction is a form of client service. Here I analyze the results from this week's poll question: What aspect of your client service could you improve on?

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Paula Black, Paula Black & Associates | Attorney Advertising

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