Client's Billing Woes: Clients Need Be Respected, Too


Jennifer Walzer, in her You’re the Boss blog describes how she was mistreated and taken advantage of by lawyers retained to represent her business. It is no wonder why lawyers have such a bad reputation.

In her article, Walzer describes how her lawyer’s retained to represent her in connection with a relatively simple real estate lease, ran up a bill which exceeded her budget and expectations. When she questioned time charges which did not jibe with he records, she was ganged up upon and attacked.

In one case Ms. Walzer describes how she was charged $60 for an email exchange in which she said acknowledged receipt of her lawyer’s email and that she would respond in due course. The lawyer responded, “I hope everything is O.K. Take your time.” When confronted, the lawyer’s justification for the charge was...

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