What to Do When the Other Driver’s Insurance Company Calls

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Explore:  Car Accident

After an accident, the insurance company representing the other driver attempts to contact you before you have a chance to obtain a Phoenix car accident attorney. It’s important to know what information the insurance agent is seeking to protect your interests.

What you say to the insurance company makes a huge difference, but chances are no one has told you what you should do. First, avoid picking up the phone if possible. Once you fail to answer after the attempted contact, a letter is sent to you telling you to contact the insurance company.

If you do make the mistake of calling back without an attorney, the agent asks questions about the accident, and the call is being recorded. This recording is going to be used against you if you end up in court. The insurance agent is hoping to persuade you that the accident was entirely or partially your fault and to get that admission on record.

So what should you do? Call an attorney as soon as possible. Avoid strange calls after an accident. That’s why you have voicemail. You only need to talk to your insurer. If the other company wants your side of the story, it can also contact your insurer.

You can’t lie to either insurance company. But you can control what you say and how much of that ends up incriminating you.