Considering Third Generation eDiscovery? Two Approaches to Evaluating eDiscovery Offerings

Contributor: Rob Robinson

SUMMARY: Considering Third Generation eDiscovery?

With the many products and services available in the marketplace today, the need to be able to uniformly contrast and compare electronic discovery offerings continues to grow. Even though more and more vendors are providing pricing comparison tools that can help in considering their offerings, there continues to be a need for comparison frameworks to help electronic discovery professionals systematically evaluate offerings beyond pricing and through the lens of additional factors to include capability, delivery method, and integration.

Two Approaches for Evaluating eDiscovery Offerings

With this type of thorough and holistic comparison mind, this Orange Paper provides a high level overview of two comparison approaches that legal professionals may find useful as they consider electronic discovery offerings.

The first approach, based on Geoffrey Moore’s “whole product” concept, consists of taking into account all elements of an offering to help create a “Complete Offering” comparison.

The second approach, based on a “Generational Model” view of electronic discovery technology, helps individuals compare offerings’ value based on their capability, delivery method, integration, and pricing.

Using these approaches to consider offerings across the three generations of electronic discovery offerings should help legal professionals not only determine the best electronic discovery offering available, but also determine the best electronic discovery offering for their specific needs.

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